PLANNING YOUR VISIT
Below you'll find information about our Covid-19 policies, ticketing, how to find us, where to park, how to enjoy free parking validation, and public transit info. For information specifically about Accessibility, please click here.
COVID-19 PATRON INFORMATION
EFFECTIVE MARCH 10, 2022:
Following the guidance of the County of Santa Clara and the City of San Jose, 3Below Theaters is amending our Covid-19 Patron Guidelines as follows:
- Proof of vaccination against Covid-19 is no longer required for entry to attend events or to visit the cafe.
- Wearing a mask whilst inside the venue is now optional; our food handlers and ticket takers will continue to wear a mask while serving guests.
- Please plan to use the hand sanitizer provided at each entrance when you arrive and/or head to the restroom first to wash up prior to visiting the common areas of the venue.
TICKETS
Tickets for movies are available at this this site. Tickets for live events are available at sanjoseplayhouse.org
Tickets for all events are available online, by phone at (408) 404-7711, or in person as early as 30 minutes prior to the published event start time.
Exchanges are considered on a case-by-case basis. Please contact us to make an exchange request.
All sales are final so please check your calendar before booking. Tickets are non-refundable unless a performance is canceled.
3Below reserves the right to refuse admission to the theater and request any ticket holder leave the theater and take appropriate action to enforce this right.
Events are subject to change in title, date, and time. Alterations may be made to the advertised program or casting rendered necessary by unavoidable causes.
Latecomers may be asked to wait in the foyer until an appropriate moment in the production. If there is no appropriate interval and admittance will cause disruption latecomers will be refused admission. No refund or exchange will be offered, so don't be late. :)
GETTING HERE VIA LIGHTRAIL
Northbound
Get off at First Street stop between E. San Carlos Street and E. San Fernando Street at the Paseo de San Antonio. Go right through the Paseo to S. Second Street, then another right a 1/2 block to the northeast corner of S. Second and E. San Carlos Streets).
Southbound
Get off at S. Second Street stop between E. San Fernando and E. San Carlos at the Paseo de San Antonio. Theater is 1/2 block south on northeast corner of S. Second and E. San Carlos streets).
PARKING
Parking
Park for Free When You Come to 3Below!
3Below is located "below" the parking structure on the corner of 2nd Street and San Carlos. There are entrances to the parking structure on 2nd and 3rd streets.
- If you're traveling on San Carlos, turn left on 3rd Street and then take the first left into the parking structure
- If you're traveling on 2nd St, turn left into the garage entrance just before San Carlos.
IMPORTANT NOTE FOR WHEN YOU ENTER THE GARAGE: Although the entry has a sign that offers the option to Pre-Pay, we recommend you do NOT do so. Instead, simply press "ticket" to retrieve a ticket and bring it in the venue with you where we will scan it to tell the system you receive free parking for up to 3.5 hours.
After you've parked AND removed anything of value from your vehicle, head toward the 2nd St side of the garage where you'll find an elevator and stairs that lead to the ground floor. The 3Below lobby will be on your right as you arrive on the ground floor. Note: there is no elevator service on the 3rd St side of the garage.
Bring your parking ticket with you when you come to events at 3Below for validation. Validation covers 3 hours and 30 minutes of free parking. Please take that amount of time into consideration when planning your visit if it includes dining before or after a 3Below event. 3Below validations and the downtown parking validations CANNOT be combined.
Other Parking Options
San Jose Garages that Accept Validations
These parking garages accept discount validations from 3Below and other establishments.
- Second & San Carlos Street Garage, between S. Second and S. Third on E. San Carlos (entrances on both S. Second and S. Third sides). Camera 3 is located on the first floor of this garage
- Fourth Street Garage at the corner of E. San Fernando and S. Fourth (just north of the Martin Luther King Jr. Library)
- Third Street Garage, located between E. Santa Clara and E. St. John, with entrances on both N. Second and N. Third
- Third & Santa Clara Street Garage, located between E. Santa Clara and E. San Fernando, entrance on S. Third
- Market & San Pedro Square Garage, located between Santa Clara and St. John, with entrances on N. Market and San Pedro St.
- For more information visit Downtown San Jose parking map
- and Downtown parking validation